New recalls of nearly 1.3 million Mercedes-Benz cars and SUVs are underway, and they’re making owners a little wary. Takata’s airbag isn’t so bad that it’s been giving us nightmares for years, but it can put drivers in a hopeless situation in the event of an emergency or accident. Mercedes-Benz owners should ask themselves to what extent they have the recall, was released on 6. Did April take effect?
Mercedes-Benz call for eCallemergency call center
The recall does not affect the mechanical parts of the vehicle, which is a huge relief for many owners. Instead, the problem is the in-car eCall emergency call service, which allows the driver to make a call at the touch of a button. Some technical issues are affecting the recall, but the bottom line is that the emergency detection service that is supposed to transmit vehicle location data may not be transmitting the correct location, sending emergency services to the wrong location.
In a car accident or other emergency situation, this problem can be disastrous, as it can take crucial minutes for emergency responders to find the exact location of the vehicle.
2020 Mercedes-Benz C-Class Coupé | Sjoerd van der Wal/Getty Images
Who was affected by the recall.
1.3 million vehicle recalls is a pretty big number, and the years and models that may be affected are pretty common. According to Consumer Reports, the recall covers Mercedes-Benz models from 2016 to 2020, including many vehicles from entry-level sedans to SUVs to high-end sports cars.
The new Mercedes-Benz S-Class | Silas Stein / Photo, Getty Images
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How do you know if you are affected?
We know that the most common way to get recalls was to get postcards in the mail – and half the time I still threw mine away because they were for cars I hadn’t owned in years. Fortunately for us, manufacturers and the NHTSA have developed ways for customers to quickly locate their vehicle using only the Vehicle Identification Number (VIN), which can be found in several places on the vehicle and in the vehicle’s registration and ownership documents.
For each recall, you can access NHTSA’s SaferCar application, which will give you information about your vehicle’s recall and instructions on what to do if your vehicle is indeed affected. You can also go directly to the manufacturer’s website, which has a research portal that you can access for free here.
2020 Mercedes-Benz GLC | Sjoerd van der Wal, Getty Images
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Given the nature of the recall, there is no indication that drivers should immediately stop driving the affected vehicles. Since the recall is still in effect until 6:00 a.m.. April is inactive, drivers should continue to drive their Mercedes-Benz, but recall the vehicle for an update to the module software when it becomes available.
frequently asked questions
Which Mercedes vehicles are being recalled?
It covers more than 200 different models and variants produced between 2016 and 2021, including the CLA-Class, GLA-Class, GLE-Class, GLS-Class and SLC-Class. Class A, Class GT, Class C, Class E, Class S, Class CLS. SL-Class, B-Class, GLB-Class, GLC-Class and G-Class.
Is there a recall for a Mercedes Benz?
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